Looks Like You Should've Said No

"It says I have to check out my books at the desk."
"Alright, it shows you have a lost book fee and it's been sent to collections. It looks like you've received three notices."
"Is that what the messages were? Well, I ignored them because the lady in my class was supposed to return the books."
"Let's just check the catalogue to see the status. What was the name of the book again?"
"Boundaries, When to Say Yes, When to Say No-- the Leader's Guide."

Clock Watching

Friday night at the library. Five minutes before closing.
A woman hobbles into the library on crutches with three kids in tow.
"I'd like to get a library card. And my children, too."
"Not a problem, we'd be happy to get that set up for you but I'm afraid we're closing in five minutes so there probably won't be time to check out materials today but we are open tomorrow. "
"Oh, that's okay. We'll just do it now. Kids you go on and just choose out your books now."
Alright maybe they know just what they want. They're headed for the picture books. I'm sure they can find something quickly.
The woman completes the form and has the gall to hobble off to the adult fiction section-- at the far end of the library.
Mind you the door is locked. We are now officially closed. We're doing our last sweep through the library. We're counting out the money drawer. It's Friday night!
There was no explanation, no apology. Just blatant disregard for inconveniencing three adults while she browsed. Not even a thank you. Unbelievably rude.