Unicorns and Cougars

A boy of about 11 came to the desk. "Excuse me. I need to find some books on the transmission of a 1973 Cougar Mercury. My dad bought it for me for Valentine's Day and now we're working on it together." It was as if I'd seen of a unicorn.

This was one of the training scenarios I was fairly certain I would never encounter in the real world. Almost word for word- except the bit about Valentine's Day. After all, it would require a man asking automotive advice from a librarian. I sensed a set up and looked around me for conspirators. Nope, just one very expectant little boy.

The boy was polite, concise and knew exactly what he wanted and we had an automotive database that met his requirements. Yes, Virginia, there are unicorns.