Showing posts with label mumbles. Show all posts
Showing posts with label mumbles. Show all posts

Friday, August 21, 2009

Speaking Whale

Mumbles called. She wanted to know if her hold for Wicked was on the shelf.
"No hold for Wicked, but I do have The Man Who Loved China."
"That's it. I'll be in to pick it up later."

Pause here. At this point, I'm a bit puzzled. There are no similarities between the two books. None. Okay, I exaggerate- both authors are male.
But The Man Who Loved China was indeed what she called about.

My initial thought was perhaps she needs to be evaluated for Alzheimers. Then a flash of insight. I speak this language- fluently. I have a touch of the absent minded professor about me. Maybe that's too grand. Okay, I'm Dory from Finding Nemo.

I embrace speaking whale and the golden rule because someday? that will be me, calling about The Man Who Found Nemo and I'd appreciate a little respect.

Tuesday, August 18, 2009

Phone Tag

"Um, its 11:15 and um, I know the library is open. So, I don't know why no one is answering the phone. Um, so, my name is Mnnayan (unintelligible muttering) Reynolds and um, I need you to renew my book The Witches Something, Something, Something. and um, if someone could take care of this and let me know that it's been taken care of um, my number is 555-555-5555."

Yep, oh goody. Mumbling, vague, dissatisfied patron. Library card number? I don't think so. Hmm, nice. Let's see here, Witches Something, Something, Something. Zipp-o. A name search? Reynolds not unique by any stretch. My last, best bet panned out. Phone number. Now for that item... nope not Witches Something, Something at all. Wicked.

I returned her call fifteen minutes later. "You've reached the offices of Unintelligible Reynolds. I'm not able to take your call right now but..." There is a lovely symmetry to it. I left a message of my own.
"Um, so my name is Jenny from the library? and um, I just got your message fifteen minutes ago? I thought someone would be there to take my call but um, anyway...I guess I'll just leave a message and hope someone gets it? and um, tell you Wicked is now renewed."